Return policy

1. Introduction

AuroraServiceLink Corp. ("we", "our", "us") is committed to customer satisfaction. If you are not entirely satisfied with your purchase or service, we are here to help.

2. Returns

- Eligibility: Items must be unused, in the same condition that you received them, and in the original packaging.
- Timeframe: You have 30 calendar days from the date you received the item to return it.
- Proof of Purchase: A receipt or proof of purchase is required to process your return.

3. Refunds

- Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Timing: Refunds typically take 5-10 business days to process, depending on your payment provider.

4. Shipping

- Responsibility: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
- Damaged Items: If you received a damaged item, please contact us immediately for assistance.

5. Services

- Satisfaction Guarantee: If you are not satisfied with our services, please contact us within 30 days to discuss your concerns. We will work with you to resolve the issue or provide a refund if deemed appropriate.

6. Contact Us

If you have any questions about our Return Policy, please contact us:

- Email: [email protected]
- Address: 1295 S Huron St, Denver, CO 80223
- Phone: +1 303-550-7070

We appreciate your business and strive to ensure your satisfaction with AuroraServiceLink Corp.